Overview

Here at Traffic Hardware + Design, we take privacy seriously and we firmly believe in your privacy and the security of your personal information. We are committed to using any information you give us in a responsible manner. You’re very important to us and we want to provide you with a safe and secure online experience.

Complete Privacy Policy

This Privacy Statement describes how we collect and use your information and gives you choices as to how we use it. We suggest that you review this Privacy Statement periodically as we may update it from time to time.

What information does Traffic Hardware + Design collect about me?
Every time you visit our website, we automatically collect your Internet service provider’s address, the Web page from which you came, and a record of your activity on our site.

When you purchase from Traffic Hardware + Design or request a quotation, we collect information that you volunteer such as your name, email address, postal address, phone number and other information necessary to process your order or send you information.

How do you use my information?
The information we receive allows us to tailor our product offering and improve your shopping experience, making shopping easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with marketing information.

The information you supply to us is added to our customer database. You may receive periodic mailings or telephone calls from us about new products and services, discounts, special promotions or upcoming events. If you do not want to receive such mailings or telephone calls from us, please contact us directly through our contact details on our main page.

We periodically send you email about new products and services, discounts, special promotions or upcoming events. If you do not wish to receive such emails in the future, please navigate to our main page for contact information, or click the “unsubscribe” link on any promotional email you receive from us.

In some instances, we use third party companies to help us provide our products and services to you, to assist us in managing customer information, to fulfill promotions and to communicate with you. Some of these companies are given access to some or all of the information you provide to us, and some may use cookies on our behalf. These companies are contractually-restricted from using your information in any manner other than in helping us to provide you with the products and services available from Traffic Hardware + Design.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.

For Our Customers Using the Internet
What are “cookies” and how does Traffic Hardware + Design use them?
A “cookie” is a small data file stored on your computer. At Traffic Hardware + Design, we place a unique identifier in the cookie and use the cookie to connect your computer with the information we store for you in our database. Some examples of the data we store in our database includes your account preferences, items added to your shopping bag, user-specific information on pages accessed, and previous visits to our site. Through cookies we may: alert you to new areas that we think might be of interest to you when you return to our site; record past activity at our site; provide advertisements that are tailored to your interests; or, customize Web page content. Your information is stored in a safe and secure database.

We do not use cookies to store any of your personal or financial information on your computer.

How can I update or access my information?
We provide you access to the following information if you send us an email, call us or write to us:
Financial information (such as credit card account information)
Traffic Hardware + Design customer identifier information (customer number or password)
Transaction information (dates on which you made purchases, amounts and types of purchases)
Contact information (name, address, phone number)

We evaluate each request and will reply in an appropriate manner and in a form of communication that ensures the security of the information you have requested. Any questions, please contact us.

How do I know my information is secure?
We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure when shopping. We use industry-standard encryption technologies when transferring and receiving your personal information. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. If you do not see one of these icons, please contact us to complete your transaction over the phone by calling 1-844-668-6848.

How to Report Fraud
You can help us identify attempts at fraud.
Traffic Hardware + Design will never ask you for sensitive personal information in an email.
If you receive a suspicious email appearing to come from Traffic Hardware + Design, such as one requesting that you confirm personal information like your credit card number, or if you have received an email implying that it has been sent by Traffic Hardware + Design after you have Opted Out of receipt of Traffic Hardware + Design emails, you may forward the suspicious email to support@traffichardware.com.

You should not respond directly to suspicious email, and do not click on or open any hyperlink embedded in the suspicious email.
There are a few common features of fraudulent emails that can help you identify them as spam. The two most frequent are:
a) receiving an email that contains mistakes such as misspelled words or grammatical errors, and
b) receiving an email that asks for your confidential information or asks you to take immediate action on your account.

We encourage all of our customers to protect themselves and their information:
a) do not share your credentials or account information with any third party, and
b) make sure that your system is properly patched, running anti-virus and a personal firewall.

If you have already provided information in response to a suspicious email that appeared to have been sent by Traffic Hardware + Design, you may report the suspicious email by forwarding it to support@traffichardware.com.

Thank you for helping us monitor and prevent fraud.

Children’s Policy
Traffic Hardware + Design does not seek to solicit information from anyone under the age of thirteen (a “Child”). If a Child submits information to us and we know that the person submitting the information is a Child, we will not use it for any purpose. We will delete the information as soon as we discover it and we will not disclose it to third parties.

Contact Information
Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns. Please note: When you contact us, please provide your name and address exactly as it appears on correspondence you have received from us.

By Postal Mail
Traffic Hardware + Design Customer Service
300 International Drive, Suite 100, Buffalo, NY 14221

By Phone
Call 24-hours a day at 1-844-668-6848

By Email
support@traffichardware.com

Communications from Traffic Hardware + Design
To Unsubscribe from Traffic Hardware + Design Email – If for any reason you would like to unsubscribe from either or both of our email programs, please send us an email, asking to unsubscribe.